Making Informed Decisions in the Spirit of Dialogue

Op-Ed by Dr. Ruediger Theiselmann

Uncertainty – a hallmark of our times. At the 2026 World Economic Forum, global crises will be brought into sharp focus, as if under a magnifying glass. Wars and geopolitical conflicts, social tensions and polarization, technological upheavals driven by AI and automation, and climate change. Making business decisions in this environment presents a major challenge for managers. In practice, however, a very hesitant approach is often observed; sometimes, no one makes any decisions at all. The framework is too unclear, the consequences too unpredictable.

Depending on the situation and corporate culture, high-risk processes are either postponed to the shareholder or supervisory board level to receive instructions or have others decide. Or, everything is discussed and explored until all risks are supposedly eliminated, and a collective, unanimous decision is reached – if the business opportunity still exists at that point. When insolvency is imminent and financial leeway is limited, progress often grinds to a halt. The driving force behind all this is the fear of reputational damage, career setbacks, and personal liability.

However, more courage is certainly warranted. According to established case law on the Business Judgment Rule – which now applies in many countries – liability for breach of duty in business decisions only arises if management assumes a “high, unavoidable risk” for which “no reasonable justification is apparent.” There is considerable leeway, which includes not only the conscious acceptance of business risks but also the acceptance of the possibility of misjudgments and miscalculations.

Of course, it is always necessary to exhaust all available sources of information and to carefully document the decision. Because case law requires “comprehensive information,” management will also increasingly have to incorporate artificial intelligence into its decision-making – with the associated risk of AI-generated hallucinations. Validating and critically examining the AI’s results using primary sources is essential. Furthermore, the opportunities and risks, as well as the advantages and disadvantages of the decision, should be weighed in a documented manner. If, despite this, the decision fails and causes damage to the company, management can exonerate itself and avoid personal liability. From a legal perspective, therefore, there is no need to “carve out the goals” or eliminate all risks. This is neither required by law nor by the courts.

And especially in an existential crisis, inaction or indecision is not an option. On the contrary: to avoid personal liability, managers should actively implement restructuring measures in a documented manner and ensure that they identify the point at which the company becomes “insolvent.” This is not only the case when little or no money remains—but, for example, under German law, when more than ten percent of the outstanding debts can no longer be paid. That’s why it’s so important to actively manage liquidity and take action during a crisis, instead of merely reacting or even succumbing to lethargy.

Every crisis presents opportunities. Having the courage to act decisively, swiftly, and without any guarantee of success, and to seize emerging opportunities, has always been, and is now more than ever, a competitive advantage. At the same time, it’s crucial to maintain open communication with stakeholders, especially during times of crisis – which is why this year’s World Economic Forum theme for managers in uncertain times is so relevant: making informed decisions in the spirit of dialogue.

Dr. Ruediger Theiselmann is the CEO and editor of the Board Journal. As a lawyer, board advisor, and supervisory board member, he also has more than 20 years of experience in growth and restructuring projects for international companies. Since 2018, he has been in Davos during the World Economic Forum exchanging ideas with board members and entrepreneurs on current economic topics and trends.

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